Order process

Tout Savoir Sur Notre Processus De Commande

Commander un cadeau personnalisé est simple, rapide et facile

Minimum quantity

All customized products require a minimum quantity, specified on the product description.



Catalog prices are exclusive of tax and are only indicative. They depend on the required quantity and customization. Hotel Gifts Selection reserves the right to revise prices and minimum quantity at any time without notice.

Payment conditions

Our payment conditions are 50% at order and 50% before shipping.


Lead time is between 4 to 8 weeks depending on products, quantity and customization. Hotel Gifts reserves the right to cancel the order in case of supplier failure.


All our prices are ex-works, our logistic partners DHL or DB Schenker handle the delivery.