Terms of Use

Terms & Conditions

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1. Definitions

In the whole document will be called:

Editor:

LOVABLE-SELECTION FROM PORTUGAL LDA
Rua Rodrigo da Fonseca, nº 24 – 5 andar 
1250-193 Lisboa  
Portugal
PT513340726

User: anyone who browses on the site hotelgiftselection.com

Hosting :  Phpnet company
97-97 bis rue Général Mangin
38100 Grenoble
France

- IT provider :
Li-Nó Design Lda
Calçadinha Do Tijolo, 18
1100-608 Lisboa
Portugal

the Site : www.hotelgiftselection.com

- RGPD: General Regulations on the Protection of Personal Data

2. Purpose of the Site

The Site provides useful and up-to-date information on the services provided by the Editor.

3. Site access

It is possible to access the Site via www.hotelgiftselection.com
The Editor and the IT Provider have put in place available technical solutions to allow access to the Site 24 hours a day, 7 days a week.
However, they may at any time suspend, limit or interrupt the access to the Site or to specific pages, without prior notice, to execute maintenance interventions, updates, changes of content or any other necessary action to acquire a properly functioning Site.
The User agrees not to attempt any actions that will diminish, disrupt, or prevent the normal use of the Site including use of viruses, logic bombs, mass mailing, etc ...

4. Editor responsibility

The Editor does not warrant that the Site operates without interruptions, slowness or errors. The Site may also experience occasional failures and some programming errors caused by updates or events beyond the Editor's control. The Editor is not to blame in case of incapable access to the Site or of its services. Furthermore, the Editor can not guarantee the accuracy of the information that is previewed on the web Site. Changes, suspensions, interruptions or degradation of the Site may occur due to a human error, Internet failure, improper configuration, or use of inconsistent browsers. No technical assistance is provided to the User either electronically or by phone, except for personal data.

The User accepts that the Editor has the right to limit or remove his access to the Site, if the Editor believes that the User has not respected these Terms of Use, or has changed content on the Site. Such decision may be taken at any time and without prior notice.

The Editor has made every attempt to provide the most accurate information on this Site and cannot be held liable for any typographical errors or inaccuracies contained within it. All information, prices on the catalogue and special offerings that are presented on this Site are subjected to change without prior notice.
All product thumbnail and images are not shown in their actual size. Different computer monitor screen resolution settings affect size and color, so those characteristics on our products may not be reflected accurately on your monitor. The images shown are purely indicative. Certain weights, measures and descriptions are approximate and are solely provided for your convenience.

5. IT provider responsibility

The IT Service Provider tries to maintain the availability, security and quality of the Site to ensure the best possible access conditions for the Editor and User.
The IT Provider is not to blame in case of incapable access to the site.
There is no technical assistance available for the User either by email or phone from the IT Service Provider.

6. Contact

For any question or request concerning the Site, or any report of illegal content or activities, the User can contact the Editor :
Email contact : info@hotelgiftselection.com
Phone : +351 91 394 44 57
Postal address
LOVABLE-SELECTION FROM PORTUGAL LDA
Rua Rodrigo da Fonseca, nº 24 – 5 andar 
1250-193 Lisboa   
Portugal

7. Personal data

To respect the privacy of the Site’s Users, the Editor, undertakes that the personal information collected is done in  the accordance of RGPD. Every User possesses at any time for any reason possible, the right to access, modify, rectify and delete every personal data that he has filled when using the Site. To exercise his rights, the User can request the deletion of his account to the Editor using the Editor’s contact information provided in the Contact chapter.

Purpose of collecting and processing personal data

Personal data is collected with forms or cookies of Third Party Services.                                                             
The information provided by the User is used for the operation of the Site and in particular for performing the following operations:
- Contact request: no data stored, see form section
- Subscription to the newsletter: data is stored via the MailChimp service, see section Newsletter
- Analytics, anonymous data is collected, see Third Party Services section

Third party services

In order to guarantee a quality of service and to understand, analyze the User's expectations, the IT Provider has set up third-party tools on the Site that use cookies.
Know what a Cookie is: https://en.wikipedia.org/wiki/HTTP_cookie
The site may not work correctly without cookies.

Third party services collect anonymous data, such as:
- Internet protocol address (IP address)
- browser type
- access hours
- operating system
- click and mouse movements, screen scrolls

Here is the list of third-party services set up on the Site:
- Google Analytics: quantifies and qualifies Users of the Site
- Google Maps: displays an interactive map
- Hotjar: allows us to analyze the User’s experience on the Site

Form

The forms on this web Site allows us to send an email to the Editor containing the fields provided said form. This data is not stored on the site nor in the database. Only competent members of the Editor or of the IT Service Provider will have access to this information and will process it with the utmost respect.

Newsletter

The User can subscribe to the newsletter by providing his email. Emails are managed by the MailChimp service. MailChimp does not have access to the site and does not create cookies. Only competent members of the Editor or of IT Service Provider have access to Mailchimp’s email lists.

Securing access to personal data

The Editor and the IT Service Provider implement all the necessary precautions to secure access to its servers where the User's personal data is stored. A secured connection (HTTPS) is set up. The Site is updated regularly by the IT Service Provider to fulfill any security gaps. However, no Internet service can currently offer to its Users absolute guarantee in this area. The Editor or the IT Service Provider can not be held responsible for the protection of data over the connection from the User computer of to the Site.
The Editor and the IT Provider use highly secure passwords to access the servers, data, databases and email lists. Only trained and competent employees of the Editor or the IT Service Provider are in possession of these accesses.

Deletion of personal data

To delete the User’s collected data, please contact the Editor using the way provided in Contact chapter.

8. Consent

The User has to accept the Terms of use in the dedicated banner. In accordance to the RGPD, the acceptance of cookies is registered for a maximum of 13 months.

9. Hypertext links

The Editor cannot be held responsible for the practices exercised by the Terms of Use of other Internet sites to which the User would have had access via hypertext links present on the Site.
It is strongly recommended to the User to make sure of the contents of the Terms of Use of all the visited sites and to contact directly their operator, host or owner in case of difficulty.

10. Intellectual property

The Site's structure, texts, graphics, images, photographs, sounds, videos and computer applications that compose it are the Editor's exclusive property and are protected as such by the laws under the intellectual property.
Any representation, reproduction, adaptation, partial or total use of the contents, trademarks and services offered by the Site, by any way, without the prior express written permission of the Editor, is strictly prohibited and would be likely to constitute an infringement within the meaning of articles L. 335-2 and following of the Code of the intellectual property.
Access to the Site does not constitute recognition of a right and, in general, does not confer any intellectual property rights relating to any element of the Site, which remain the exclusive property of the Editor.

11. Update of Terms of Use

The Editor can modify these Terms of Use at any time.
The modifications will come into effect as soon as they are posted on the Site.

(Accounts cases)
The User will be informed of the nature of these changes as soon as they are posted on the site.

12. Applicable right

These Terms of Use are governed by Portuguese and European law.
Any dispute between the Editor and the User will be within the jurisdiction of the competent Court in whose jurisdiction the Editor's registered office is located.

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